Delivery Policy

✅ DELIVERY POLICY

Delivery Policy

GiftLab works with reliable couriers to deliver your orders across Malaysia.

PROCESSING TIME

Orders are processed within 1–3 working days unless otherwise stated.

DELIVERY TIME FRAME

Standard Delivery:
West Malaysia: 2 – 5 working days
East Malaysia: 3 – 7 working days

DELIVERY ISSUES

We are not responsible for delays caused by:

Wrong shipping address
Courier problems
Natural disasters
Customer unavailability

FAILED DELIVERY

Parcel returned due to wrong address will incur redelivery charges.

TRACKING

Tracking numbers provided once dispatched.