✅ TERMS & CONDITIONS

Terms & Conditions

Welcome to GiftLab. By accessing this website or placing an order with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not proceed with any purchase.

1. GENERAL CONDITIONS

GiftLab reserves the right to refuse service to anyone for any reason at any time. You confirm that you are legally capable of entering into a binding agreement and that all personal and payment information provided is accurate.

By using our website or purchasing from us, you agree that you will not use our products for illegal or unauthorized purposes.

2. PRODUCT INFORMATION

We make every effort to display all product descriptions, images, and pricing accurately. However:

  • Product colors may differ due to screen display variations.
  • Dimensions and design may vary slightly for handmade or customized items.
  • Availability is subject to change without notice.

GiftLab reserves the right to modify or discontinue any product without prior notice.

3. ORDER CONFIRMATION

After an order is placed, you will receive confirmation via email, WhatsApp, or SMS.
Once confirmed:

  • Orders cannot be modified without approval.
  • Incorrect information provided by the customer may result in delays or cancellation.

4. PRICING AND PAYMENT

All prices are displayed in Malaysian Ringgit (MYR).
Payments must be made in full before order processing.

We reserve the right to:

  • Change prices at any time
  • Cancel orders with incorrect pricing
  • Refuse refund for fraudulent or duplicate payments

5. INTELLECTUAL PROPERTY

All content including graphics, text, logo, layout, and images are property of GiftLab.
No content may be reproduced without written permission.

6. LIMITATION OF LIABILITY

GiftLab is not responsible for:

  • Late deliveries due to courier issues
  • Mistakes from information provided incorrectly by customers
  • Loss or damage after items are delivered

7. POLICY CHANGES

We reserve the right to update these terms anytime without prior notice. Continued use of our services indicates agreement with changes.

CONTACT DETAILS

GiftLab
01-07 Villamas Apartment
Bandar Puchong Jaya
47100 Puchong, Selangor
📞 019-6969739
📧 giftlab33@gmail.com